Frequently Asked Questions (FAQ)
We offer a wide range of office equipment including computers, fax machines, copiers, printers, scanners, and multifunction devices from leading brands.
We accept various payment methods including credit cards, debit cards. For corporate clients, we also offer invoicing options.
Yes, we offer professional installation services for all the office equipment we sell to ensure everything is set up correctly and operating efficiently from day one.
Our skilled technicians are trained to service and repair a wide variety of brands and models. If you have a specific brand or model in question, feel free to contact us for confirmation.
Yes, we rent, lease and repair a wide range of office equipment, if you’re looking to rent or lease a specific office equipment please feel free to contact us.
Yes, we provide customizable maintenance contracts that include regular check-ups, cleaning, and preventive maintenance to keep your equipment in top condition.
If your equipment requires repairs, you can contact our customer service team to schedule a service appointment. We aim to resolve issues promptly to minimize downtime.
Repair times can vary depending on the issue and the availability of parts. However, we strive to complete most repairs within 24-48 hours.
Yes, we offer on-site repair services for your convenience. Our technicians will come to your location to diagnose and fix the problem on the spot whenever possible.
Yes, we carry a wide selection of genuine and compatible replacement parts for various brands and models. If you need a specific part, contact us, and we’ll help you find what you need.
You can reach our customer service team by phone, email, or through our website’s contact form. We are here to assist you with any questions or concerns you may have.
You can schedule a maintenance appointment by contacting our customer service team via phone, email, or through our online booking system on our website.
Yes, we understand that equipment failures can happen unexpectedly. We offer emergency repair services to ensure that your office operations are back up and running as quickly as possible.
Absolutely! We offer comprehensive training sessions for your staff to ensure they are comfortable and proficient in using the new equipment.
Yes, all our office equipment comes with a manufacturer’s warranty. Additionally, we offer extended warranty options for added peace of mind.
Yes, we offer remote support services to help troubleshoot and resolve minor issues without the need for an on-site visit. This service is available during our regular business hours.
Our team of experts is here to help. We offer consultations to understand your specific needs and recommend the best equipment solutions for your business.
If your equipment is beyond repair, we will provide you with options for replacement. We can help you select new equipment that meets your needs and budget.