|The FAX ENGINEER Introduces Remote Network Support ( RNS
This Remote Network Support (RNS) is a program that allows our support Engineers to access your Network via a remote connection to administer, troubleshoot and configure your mission critical resources including Novell Netware and Microsoft NT platforms . Network Certified Engineers of The FAX ENGINEER will provide support and help remotely to manage your servers and desktop.
Our Network Administrators management platform with Secure remote control support increase your helpdesk productivity and remotely manage and support networks, servers, and end-users , all through a single consistent interface to your Workstation.
RNS can provide you with high availability through preventive corrective action performed in a timely manner. Monitoring key server performance statistics will allow our support team to avoid potential server related problems that could affect the operation of your network.
Novell Netware NDS Authentication and Novell 5.x LDAP compatible Windows authentication and privileges for securing remote control sessions. Windows NT platforms using domain authentication can be used to verify guests, and Windows NT security can be used to assign privileges on the host.
Benefits to The Customer
RNS enables us to ensure that our customer's servers are operating at peak efficiency . Reduce your time consumable , and down time and reduce your Business cost, and increase your Business productivity and efficiency ,We can act very fast on the information we receive , through your e-mail or phone to our Tech. Support or The FAX ENGINEER will notify customers by phone and e-mail for critical alerts such as components that have failed or are about to fail. By e-mail for warnings such as a tape drive that needs to be cleaned or servers running low on disk space. or our recommendations for updates and upgrades.
RNS costs per year :
networks are compatible with RNS?
need to install anything on our servers?
RNS compromise my server or network security?
RNS slow down my network?
RNS work after hours?
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